| Cultural change: the perception of the media and the mediation of its
images
Jesús Martín Barbero Trans: Ana Maria Ochoa Gautier and Toby Miller. This text brings together two investigations: an "in-depth survey" of mediators - social science researchers, artists, writers, people working in communications, designers, high school teachers - from six Colombian cities (three large ones, two medium-sized and one small, from different regions of the country) and a survey about the presence of "the cultural" in newspapers, radio and television. The objective of the first study is to inquire about the cultural changes introduced by modernization in Colombia and its link to the development of media as a constitutive element in the country's transformation. The other study is an inquiry into the changes that the very notions of "culture" and "the cultural" are currently undergoing in the agenda and discursive formats of mass media, in relation to technological transformations of media as well as structures of property and policy-making. Due to the complexity of the survey on which the first research is based, and the reduced number of polled people implied, its value derives more from the social and cultural representativity of those polled than in its statistical dimensions; that is, to the multiplicity of voices represented by actors, professions, differences in age and gender, and the typology provided by the size of the cities and different regions. Although the survey's format was designed to obtain information that contains analysis and reflection, it still constrains the answers, due to the need for brevity and clarity, conditions that lead to some simplification and stereotypfication. I. The place of media in culture The research was organized in three parts: a) the processes of change through which the main indicators of modernization in Colombia can be read and a balance of their advantages / disadvantages; b) the transformations in the lifeworlds regarding those spheres where the presence of modernity and the relations between traditions and modernity are thematized.; c) the place of media, their weight in processes and images of modernity that they build. I refer here to the results of the third part. 1. The mediation of the transformations How do we understand the media: are they the cause, or only the expression and amplification of changes in society? And how do we make sense of media representations of social change and their relation to real life? Difficult though the task is, we must explain the interviewees' answers in terms of dual temporal planes of media representation. Thus, the importance attributed to the transformations generated by the media in the long run, -that is in the planes of perception, identity, values, and languages, - is obscured by the attention to immediate effects, those that are evident in the short run. Nevertheless, the prevailing idea is that the media are solely expressions or amplifications of changes produced in or by other instances of the social. The logic of the media ends up being paradoxical: they cannot cease to register / express the transformations of a globalized society, yet they cannot express these without masking and trivializing them. However, we also find another, minoritarian, line of thought that recognizes the constitutive dimensions of social processes and cultural dynamics in the media, especially in terms of knowledge and language, as well as in the role that computerization has played in restructuring quotidian life. Great importance is attributed to the media as catalysts of changes that "are in the environment," and to their capacity for jumping barriers, speedily taking information or images of change to the most remote places. From the contrast between different answers, it is possible to deduce a certain specificity in the actions of the media that expand sphere of influence of these changes, making it possible for people to see themselves reflected in their expectations, dreams, and desires, which in some measure legitimate the changes making them acceptable and possible. The majoritarian conception is corroborated when we thematize the other side of the question: that which concerns the spheres of life that, in the images of the media, are being affected most profoundly by contemporary transformations. These are five: family, consumption, free time, public opinion, and aesthetic tastes. With regards to the family sphere, the media take up and emphasize changes related more specifically to the couple (infidelity, divorce, "free" relations, changes in women's status through their work outside the home and greater intellectual formation); to the relationship between parents and children (liberty and adolescence, devaluation of paternal authority, and the uncertainty or confusion of parents with regards to the new attitudes in children); and to the world of affect (precocity of adolescents, transformations in the affective horizon of women, difficulties for men in accepting the new affective freedom in women). This sphere primarily exists with reference to television, a medium dominated by publicity and by the drama series that emphasize changes in the affective and domestic world. With regards to consumption, respondents emphasized the unpleasant ubiquity
of the discourse of publicity, which impregnates time in television and
radio as well as the print media. The persons polled mentioned three key
strategies for inciting consumption: fashion, in its incessant renovation
and its capacity for imposing models; eroticism, as an indispensable seductive
ingredient of modern being; and the new heroes that emerge with the elevation
of youth- from sport and music idols - as the supreme value of the modern. 1. The medium that matters the most This issue presents two sides. One corresponds to a general question
about the most influential medium in the current processes of transformation.
The other looks for the specific weight that each medium can have in certain
processes, such as the decline in reading, availability of information,
loss of privacy, cultural diversity, etc. These two faces are complementary
and allow us to establish a contrast between the knowledge that inhabits
quotidian experience and the reflexive effort required by the need to
differentiate, contrast, and specify. The global overview about the role that television is playing within the family is divided among those for whom television precipitates and reinforces the crisis of the family as an institution: "children and parents prefer to watch television instead of engaging in dialogue", "television has more credibility than adults", "young parents abandon their children to television"; and those for whom television has come to fill the void left by a family that is no longer constituted by the old and intense relation of other times. With regards to the clearly negative reasons that make television the most influential medium, the "complaints notebook" is not only copious, but damning; so much so that it openly contradicts the resistance of the majority of those interviewed to accept some form of causality in the actions of the media on sociocultural changes. Television seduces people, creating an addiction that makes the spectator lose all critical capacity; television is responsible for the displacement and devaluation of reading brought about by the fascinating and facile nature of the image; television spectacularizes everything, transforming culture into entertainment; the growth of violent attitudes, or at least becoming accustomed to them, is in a large measure due to television, as well as the privatization of life and the atomization of the social. Let us take a detailed look of these opinions. The word addiction is used to name two things: the strong attraction
that people - from any social background but especially from the lower
and middle classes, due to their low educational level and to the lack
of cultural variety that is economically and spatially accessible - feel
towards television, and the tendency in the assiduous television viewer
to let himself be trapped by what he sees, losing the distance that makes
it possible to question what is seen, leaving the spectator unarmed to
face the stratagems available to the medium, creating an attitude of consent
that will be maintained in many of life's scenarios. Television is also
charged - especially in the facile and spectacularly seductive qualities
of the image- with the devaluation of reading particularly among children
and youth: in contrast to the labor of decoding required by the written
text, the iconicity of the visual not only hands over knowledge that does
not require any effort. It produces a fascination that makes the child
lose the notion of time and difference between work and play, totally
subordinating the principle of reality to that of pleasure. Therefore,
that which is devalued by television is not solely reading, but knowledge,
the capacity for complex argumentation and for systematic and rigorous
work; that is, those elements that for centuries have represented the
most valued forms of thinking. A minority of people polled qualify this
statement by mentioning the responsibility of schools, their incapacity
to take charge of the new sensibilities of youth forged by new forms of
socialization of values and new modes of acquiring and circulating knowledge. Violence is deemed indispensable. In newscasts as well as drama series, violence appears daily in a sensationalist, frivolous, and morbid garb on television. For this reason television is made responsible for the growth of aggression and the social acceptance of violence as a way of resolving conflicts, no matter how small. The frequency with which violence appears on television makes that violence lose its capacity for shocking and hurting us, turning into something that is harmless, something to which we are used so much that we no longer care. It is true that the quantity and disproportionate everydayness of violence in Colombia, overflows the capacity of feeling personally summoned, forcing us, in a certain way, to neutralize its psychic impact, in order to stay sane. But the frivolity and the habitual nature of violence on television reduce its impact to a momentary impulse that exhausts itself in sentimentality, or takes delight in macabre and morbid aspects, producing a voyeuristic and perversely complacent look. Finally, television is attributed with being one of the major sources of the privatization of life and the atomization of the social, of individuals' retrieval into domestic space with the subsequent devaluation of sociality and common interest (Ver p. 9). This devaluation, and the practice of shutting oneself inside domestic space, respond to the insecurity of the street. They are related to the social chaos whose origin can be found in the profound crisis of those institutions in charge of maintaining and renovating sociability. There are three positive aspects of the power acquired by television in our society in the eyes of the respondents: the sensation of reality produced by the direct image, the aperture to the world within a quotidian space, and the enabling of communication throughout the whole country. The immediateness of the direct image is valued in two senses: for its informative capacity - the direct transmission of the siege of the Palace of Justice by the M 19 or the debates of Congress are cited. That is, the possibility of having "first-hand" images that inform us of what is happening, or the positions assumed by different persons when debating decisive themes. The other sense is its participatory capacity: the direct image makes it possible for many people to "celebrate in unison", as in the Olympic games, World soccer cup, or concerts of both classical and rock music, thus creating a feeling of belonging to the game or the spectacle, with all that this type of participation has of collective catharsis, and beyond the issue that such a form of participation could be used by political powers to agglutinate people, create chauvinistic sentiments, or distract people from current problems. With respect to television as a window to the world, the respondents insist on how forcibly enclosed Colombia has lived for so many years, and what it means for common people, to learn through television about what happens in the world: customs and problems, how cities look and what their inhabitants think, the different forms of politics, of having fun, etc. This possibility of openness is, however, partially overtaken by the hegemony of North American production in terms of poor-quality programs and the low quantity and quality of international news. But even then, television has helped enormously to open up Colombia and confront it with the world's heterogeneity. The third positive aspect of television is also in direct relation to the situation lived today in Colombia: its capacity for summoning the whole country and putting it in communication, in some way. When it ceased being a highly centralized medium, either due to the fact that programmers have slowly learnt about diversity in the country and how profitable it is to attract audiences from all regions, or through the emergence of regional television channels that bring into the medium the density of the differences of which the country is made, through soap operas or sport spectacles, documentaries or debates, it has been possible for Colombians to see themselves from one corner of the country to the other, not only in its diversified geography, but its different social classes and political points of view. Although television appears as the medium with most weight in our society today, other media are also mentioned. The printed media are decisive due to their influence over leading political and economic groups, as the site of decisive political opinion - the power of the editorial sections of El Tiempo and El Colombiano are cited - and as the media most closely linked to groups in power. Radio is valued as the most accessible medium to the majorities in a country whose quotidian culture is scarcely permeated by the written word and is thus fundamentally oral; because of its facility for transportation and the colloquial nature of its discourse; because of the immediateness of its information and its capacity, in the last few years, to summon different cultural sectors, especially youth. The computer is valued due to the transformations that it introduces in the modes of organizing and distributing knowledge, because of the easy access to specialized information it provides, for the possibilities of working at home, for its versatility in simultaneously functioning as an instrument of systematization, experimentation and play. The possibility of differentiating the specific weight of each medium in certain political and cultural processes that are particularly important in our society, took us to a last question, in which people were asked to correlate each medium - books, newspapers, radio, CDs, cinema, television, videocassette players, videogames, and computers- with the following events or processes: crisis of values, growth of democracy, growth of individualism, cultural diversification, family crisis, decrease in reading, loss of privacy, availability of information, widening of knowledge, growth of conformity, changes in the ways of knowing, the emergence of a new culture, and "others" in which the increase in aggressiveness and violence were cited. The results shown take into account only the three media with the strongest influence in each process, noting that various processes could be associated with the same medium and vice versa. The value crisis is attributed by 50% of those polled to television,
by 20% to cinema and 15% to videogames. In the light of these answers, it is clear that what is positive - the growth of democracy, the widening of knowledge, changes in the forms of knowing - is mainly attributed to the print media - with the exception of cultural diversity, 70% of which is attributed to television and cinema and only 30% to books - while that which is negative (everything else) is charged overwhelmingly to the audiovisual media. The distrust that intellectuals have of the audiovisual sphere could not be greater! It is also interesting to note, however, that the computer is seen by the majority as something positive, even though it is "blamed" for some of the increase of individualism and the loss of privacy. However, there are no doubts about television: it is held responsible for 50 or 60 % of all that is negative: value and family crisis, increase of individualism, decrease in reading, or increase of conformity. We will deal with the reasons and effects of this mistrust that Colombian intellectuals have of audiovisual media at the end of the next section.
From this point, I am using my own voice to discuss the field of Colombian media, using the knowledges of my informants as background. Even though our topic in this section is the cultural content of the media, this cannot be separated from culture's communicative nature, that is from the constitutive function that communication -its practices and media- occupies in the structure and dynamics of any social process. 1. The print media: between the modernization of formats and the anachronism of discourses Newsprint is the medium that has inserted itself in the technological revolution, most belatedly and with the greatest amount of suspicion. The tendencies of this insertion, while reinforcing the monopoly of a few companies on written information, threaten the existence of independent journalism. It would seem that the arrival of the computer and new design technologies has made it possible for the press to compete with television: the extreme predominance of images over words in Sunday editions, the brevity of the articles, with a tendency to become even shorter and more easily digested. In turn, the changes introduced by the new technologies in the material and formal production of periodicals seriously redraw the geography of journalistic trades, implicating journalists more directly in the design of the publication while facilitating the concentration of decisions over what gets published and the weight given to each piece of information. A second line on the relations between the printed press and technological innovation is found in the electronic edition of the main newspapers and magazines of each country, allowing for the multiplication of readers both within and outside the country, and the multiplicity of modes of reading. An element that could be redefining the apocalyptically Manichean opposition between the world of writing and the image, as well as the belief in one, typographical, mode of reading. Until relatively recent times, the ideological structure of the press was clearly partisan, linked to family ownership and management of the medium. Today newspaper companies are changing from family ownership to an entrepreneurial management, which is increasingly less political and more clearly commercial, an element reinforced by its incorporation into the world of multimedia. The most obvious example is that of the newspaper El Tiempo from Bogotá, which has had business interests in cable television since its beginnings in Colombia, is a large editorial house of magazines and books, and is the owner of a local channel for Bogotá, CityTV. We also find profound changes that introduce new networking possibilities that were reserved, until recently to television and radio. El Tiempo has daily pages in the Wall Street Journal and a weekly supplement in Time. It has editions via satellite in Cali and other cities around the country, networks in a large number of department capitals, and local versions for each city. Along with those transformations of the press, two other points are crucial: the purchase by a large conglomerate of El Espectador, -the second largest newspaper in the country in terms of readers at a national level- and, on the other hand, the accelerated transformation of newspapers into "novitiates," with television as their model. The first point affects the very essence of journalism: in inserting and adjusting the journalistic enterprise to the logics of a commercial company, the only shelters left for a minimum of independence in information tend to disappear. This is clearly present in television newscasts already. The second profound change noted by respondents, to the Sunday newspaper, is also related to television: the predominance of the image over the written text has been taken to ludicrous extremes and the articles are brief, easily digestible, and frivolous. Meanwhile: what happened to essays and feature articles? Aside from the rhetoric and titles, what happened to investigative reporting? This raises a very serious question with regards to the late incorporation of "new technologies" to print; late in relation to radio, which was the first medium that changed technologically, and to television, which followed a few years later. Print has been the last medium to experience the onslaught of technological transformation and economic neoliberalization, and is currently immersed in a serious lack of definition of the culture of which it speaks and the way it speaks about it. We are facing a press that presents an enormously positive face, that
of the enlargement of its agenda: while for many years, print created
a confusion between politics (almost always in its restricted sense; that
is the politics exercised by politicians) with politicking and the official
information produced by government institutions, parties, local petty
powers, etc., today it has a social agenda in which the principal themes
of social life, such as health, education, ecology, science and technology,
have a place. Newspapers that were once ideologically fanatical, have
depoliticized, in the best sense of the term: that which has ceased to
confound political ideology with religious indoctrination, and makes it
possible to recognize politics as the widened sphere of citizens' demands
and of social movements. As with other media (but even more so), the press
has been forced to look for new allies, not only in the economic sense,
but in the political and social sense, due to the political sectarianism
that had fed it since the last century. This is allowing the press to
cover, in the name of culture, several dimensions of national life that
were previously absent. 2. Radio: between the instantaneous and the communal Radio is the medium that most rapidly registers transformations introduced
by technological modernization, making it flexible in a double sense.
FM lightens the apparati and diminishes the costs, making possible a great
diversification of the types of radio stations on the dial, even ones
with the same owner. This is because the radio system has developed such
that certain stations are entirely dedicated to particular genres or themes
- music or news- and targeted at precise audience segments in terms of
either taste or age. On the other hand, satellite connection has created
the possibility of instantaneous news from any part of the world, which
will eventually lead towards more ductile programs, more easily structured
modules, in which a great variety of sub-genres can fit and in which it
is easy to insert "live news." Supported by the first type of
flexibility, a new generation of local and community radio stations is
emerging through which local or barrio social movements and NGOs see the
possibility of a new public space: not one in which they are "represented,"
but rather acknowledged through their own languages and narratives. 3. Television: technological renovation and cultural displacement / disorientation Regarding the influence of technological changes in the transformation
of television, I shall point out, in synthetic form, only those changes
that have social and political relevance. New technologies multiply, in
every country, the presence of global images and intensify the globalization
of the images of the local. But at the same time, democratization movements
from below find in technology - of production as in the portable camera,
of reception as in parabolic antennae, of postproduction as the computer,
of diffusion such as cable- the possibility of multiplying the images
of our society, starting from the regional or municipal level, or even
from the barrio. Even though for the great majority of critics, the second
movement cannot be compared to the first, due to inequality in the forces
at play, I think that undervaluing the convergence of technological transformations
and new forms of citizenship -something which Walter Benjamin would anticipate
in his solitude, analyzing the relations between cinema and the emergence
of the urban masses- can only lead us to a blind return to the Manicheism
that for years has paralyzed the view and the action of the immense majority
of left-wing groups in the field of communications. Of course the sense
of the local in cable television varies enormously, from commercial to
profoundly communal orientations. But in many cases, new actors take form
through these new modes of communication that connect - and redesign-
what the global offers, via parabolic antennae or cable with local demands.
We also find, regarding the new modes of television, another sphere of
contradictions that needs to be taken into account: the staging of that
which is Latin American, which, schematized and deformed, but also charged
with polyphonies, is being realized by the Latin subsidiaries of CNN and
CBS in countries frequently immersed in a very poor presence of international
news, especially regarding Latin American countries. The decontextualization
and frivolities that make up a large content of the news broadcast by
those networks, cannot hide the aperture and the informative contrast
made possible by them because, in the crossing of images and words, imaginaries
are unmade and remade, and in relocating the local, they situate us in
a certain Latin American space. It is possible to foresee that the way the media are relating to their
publics/audiences is going to constitute a decisive scenario of change-that
is, the cultural transformation of the masses into a segmented culture.
This responds to the way media industries have been able to assume that
the public or the audience does not designate an undifferentiated and
passive entity, but rather a strong source of diversity in terms of taste
and ways of consuming. In the last few years, the media call forth and
construct audiences that, although massive in terms of the amount of people
that are addressed, cannot be considered massive in terms of uniformity
or simultaneity of reception. This forces us to recast any view that identifies
mediatic culture with homogenization. Of course there is homogenization
in our society, but more than an effect of the media, this is a quality
of the market in general, while current modes of cultural production in
the media are leading towards fragmentation and specialization of offers
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